Position Description:

Supervises the day-to-day activities of the donor collection team on the bloodmobiles.

Donor Services
Hours or Shift:
Full-Time . Variable schedule based on donor services operational hours
High school or equivalent experience.
Class D Driver or eligible; prefer medically related licensure or certification

1 year blood donor collections, plus 1 year supervisory experience - additional blood bank production experience considered in lieu of supervisory experience

Essential Functions:
    • Supervises and trains fixed site or Mobile collection and support staff.
    • Coaches and mentors fixed site or mobile staff regarding appropriate adherence to SunCoast's  SOPs, personnel policies and customer service activities.
    • Utilizes Employee Notification system to report and document SOP or policy violations if they occur.
    • Assists with activities related to marketing and public relations, including but not limited to communication with recruitment and communications departments regarding special promotions and distribution of promotional items.
    • Greets and registers donors and patients. 
    • Performs all front desk duties.  Coordinates with physician office staff for collection of products from autologous, directed and therapeutic donors and patients.
    • Determines donor suitability. 
    • Performs phlebotomy for the collection of whole blood units or testing samples.  Operates automated equipment to collect red cell, plasma and platelet products.
    • Provides post-donation care and instructions, including treatment of adverse reactions.
    • Assures proper storage of blood during collection operations and prepares for transport.
    • Performs donor record review and data entry.
    • Performs QC, maintenance, calibration and validation of section equipment.  Reports malfunction or deviation to manager.
    • Monitors and maintains inventory of supplies.  Reports inventory levels to manager.
    • Meets established collection goals.
    • Assists with the coordination of fixed site facility maintenance.  Maintains a clean, safe and organized work environment.

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